Privacy Policy

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1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter or updates
• Create an account or engage our services
• Participate in surveys or provide feedback
• Communicate with us via email or phone

This may include: name, email address, phone number, company name, job title, project details, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website or source
• Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to inquiries, send updates, and provide customer support
• Marketing: To send promotional materials, newsletters, and relevant information (with your consent)
• Analytics: To understand how our website is used and improve user experience
• Legal Compliance: To comply with legal obligations and enforce our terms
• Security: To protect against fraud, unauthorized access, and security threats

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Data

Odimba Technology does not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery and marketing automation
• Analytics and performance monitoring
• Payment processing
• Customer relationship management

These providers are contractually obligated to protect your information and use it only for specified purposes.

3.3 Legal Requirements

We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security threats
• Protect the safety of our users or the public

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access, update, or correct your personal information. Contact us to review or modify your data.

6.2 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

6.3 Deletion

You can request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

6.4 Marketing Communications

You can opt out of marketing emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly. Note that you may still receive transactional or service-related communications.

6.5 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent tool.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Your California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising your rights

13. European Data Protection Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR) including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

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